Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and profile picture when you register. We also collect information about your interactions with the Platform, including bookings, messages, and reviews. Additionally, we may collect location data if you grant permission.

2. How We Use Your Information

We use your information to:

• Provide and improve the Platform.
• Facilitate communication between Customers and Providers.
• Process transactions and send notifications.
• Ensure safety and security.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service Providers: To facilitate a booking, we share your name and contact details with the Provider (or Customer) you are transacting with.
• Service Providers (Vendors): We use third-party services like Supabase (database) and Resend (email). These vendors only access data necessary to perform their functions.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain data for legal or legitimate business purposes even after account deletion.

5. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your credentials confidential.

6. Your Rights (NDPR Compliance)

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

• Access and obtain a copy of your personal data.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict processing of your data.
• Withdraw consent at any time.

To exercise these rights, contact us at privacy@nimart.ng.

7. Cookies

We use cookies to improve your experience. You can control cookies through your browser settings. See our Cookie Policy for details.

8. Children's Privacy

The Platform is not intended for anyone under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a notice on the Platform.

10. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at privacy@nimart.ng or write to: Shop E35 Murg Plaza, Area 10 UTC, Abuja, Nigeria.